Wednesday, August 26, 2020
Black Panther Party Research Essay Research Paper
Dark Panther Party Research Essay, Research Paper Weapons, Social Welfare, and Revolution: The Black Panther Party In late September of 1966, at a little poverty place in North Oakland, Huey P. Newton and Bobby Seale started to diagram the Ten-Point Platform and Program, along these lines making the Black Panther Party for Self Defense. From this imaginative action rose a mind boggling nationalist association with parts all through the United States that tried to teach the individuals strategically, and from that guidance give the individuals the longing to slope a transformation so as to hold their requests and political agenda satisfied. The Black Panther Party was the model of the loyalist choice all through the late sixties and 70s, and they had the interest to make modification inside what they accepted to be the supremacist power development of the United States. The Black Panther Party had the option to shape the individuals, and take divide in activities that would help to execute cultural adjustment. The Panthers made timeserving designs for the Black youngster so as to help build up the network. In add-on, the Panthers other than arranged numerous introductions and fights that non just united the Black people group, however next to profited the reason for equivalent rights. Regardless of the entirety of the great aspects that the Black Panther Party brought to the Black people group and social equality movement ( or potentially as a result of these features ) , the F.B.I. what's more, United States specialists accepted the Panthers to be one of the United States most noteworthy inner employments. Looking back, it becomes evident that the US power development was imperfect in their trepidation of the Black Panther Party and their closures. However, in vindictiveness of this error, the Black Panther Party had the option to some degree thwart the specialists s imperfect way of breaking down political gatherings to prevail into the great beyond by offices of the Panther s inheritanc e. The Black Panther Party was made on the conviction that the United States was fundamentally bigot, and that this prejudice was attempting to destruction the Black race. The Black Panther Party accepted that to threaten this bigotry, they expected to destruct the force development, and supplant it with an only arrangement of specialists. Bigotry was non simply some self-imagined impression taken up among the individuals from the Black Panther Party. Prejudice had been going on in America by organizations of the slave exchange even before the United States was known as the United States. With the terminal of servitude, it was normal that Blacks would have the option to consolidate into the rest of American culture and be given the warrants of all work powers populating in the United States as controlled by the Constitution. Notwithstanding, it was non expected that the white network would be instead of this change as they were. A definitive signifier of prejudice was depicted in the White supremacist bunch the Ku Klux Klan. This gathering threatened Black individuals all through the South, every piece great as any supporters of the Black fight. In 1930 Dr. Arthur Raper was appointed to deliver an examination on lynching, at the clasp a much too much successive example in the South. He found that there were 3,724 indiv iduals revealed lynches in the United States from 1889 through to 1930. More than four-fifths of the inhabited that were lynched were Negroes, and short of what one-6th of whom were blamed for colza. Basically the entirety of the lynchers were Whites. Of the 10s of 1000s of lynchers and looker-ons, only 49 were arraigned and simply 4 have been condemned. In 1935 President Franklin D. Roosevelt wouldn't back up an enemy of lynching measure since he contended that the white balloters in the South would neer excuse him and decrease to decide in favor of him at the accompanying political decision. The resilience that the constabulary and the specialists had for lynching indicated the negligence of the President and Congress in doing suitable resolution law and actualizing that rule law to stop the example of lynching. As the loaded battled back against the oppressors all through the Civil Rights movement, the example of lynching started to gradually diminishing, all things considered, t he power against Blacks continued. Thirty mature ages after Dr. Raper s concentrate on lynches, riffraff power and constabulary fierceness against Blacks despite everything happened all the time in the United States ; the specialists was still non paying special mind to Black Americans. In 1966, police savagery was an occupation in numerous nations of the state. The newly shaped Black Panther Party for Self Defense sent a solid message thusly toing this activity: they needed constabularies savagery to end, and to make this they proposed the move of self-preservation. The idea of self-preservation, alongside the gathering s high and mighty positions is depicted operating at a profit Panther Party s ten-point plan. The Ten-Point Program depended on simplenesss that any resident of the United States would need. Formed by Huey Newton and Bobby Seale, the Ten-Point Program turned into a cardinal constituent in the association of the gathering. The arrangement stresses opportunity for the individuals who were being persecuted, and a terminal to the inhibitory specialists. The Program other than emphatically pushed the utilization of weapons for self-preservation and focused on the second Amendment. With 1000s of transcripts of the Ten-Point Program in manus, Newton, Seale , and Bobby Hutton went all through the Black people group jointing the Program to the individuals, accumulating support. The three so proceeded to set up the first official focal office of the Black Panther Party in North Oakland. After the innovative movement of this office in Northern Oakland, inclusion operating at a profit Panther Party started to increment all through Oakland ; along these lines this association spread on a national degree, with sections in 48 territories, and a couple of global parts each piece great. The Black Panther Party was in all aspects of the term, a patriot gathering. The Panthers felt that the specialists was unequipped for providing an only experts for all work powers, unconventionally Black work powers, and that the specialists ought to be supplanted with a framework that could see justness. The Black Panther Party s Ten-Point Program precisely inside informations this end. The Ten-Point Program was an essential want for Black America to obtain what White America was allowed without request, and what Black America had been denied of. The Programs requests were straightforward: opportunity to discover the destiny of Black people group, full business, a terminal to improvement of Black people group by Capitalists, decent housing, health consideration, a terminal to watch savagery, a terminal to war, and tests for Blacks with a Black jury rather than an all White jury. To be conceded these requests, the Ten-Point Program areas, it is their [ the Black people group s ] rig ht, it is their duty, to lose such specialists, and to flexibly new monitors for their future security. The Ten-Point Program and Platform strikingly required an oust of the specialists, and urged individuals to take up weaponries to secure themselves against these extremist constabulary powers. The Panther s were suggesting radical modification, and the individuals were tuning in. One of the grounds that the Black Panther Party had the option to collect and keep such a great amount of help all through the Black people group was on the grounds that they were really worried about breaking the network. Before the sta rt of the gathering, Huey Newton and Bobby Seale were both engaged with the North Oakland Neighborhood Anti-Poverty Center. At this middle Newton was a network coordinator, while Seale was the head of a youngster work undertaking. This involvement with working with the network without a doubt assists with elucidating why the majority of the cultural plans that the Black Panther Party created were so effective. The plans made by the Black Panther Party, which were worked by Party individuals, were alluded to as SPR or endurance pending insurgency. The primary such arrangement was the Free Breakfast for Children Program. At its stature, the arrangement was a colossal achievement, taking care of 200,000 children day by day. The arrangement began in a Catholic church in the Fillmore region of San Francisco, so spread to each significant city in America where there was a Party section. Other cultural administrations that the Black Panther Party started to gracefully were free health cente rs, food showcase giveaways, the creation and appropriation of free places, school and guidance plans, senior transport and administration plans, free transporting to detainment facilities and detainee bolster plans, and legitimate help plans, among numerous others. For the most part, these plans were all effective in providing Blacks and different minorities with much required cultural administrations. A few plans were so effective, for example, the Free Breakfast for Children Program, that the specialists had to follow comparable plans all through the state. People groups inside Black and White Communities started to perceive that the Black Panther Party was in excess of a bunch of Black work powers with weapons ; individuals started to perceive that the Black Panther Party could flexibly a few answers to employments inside the network. In spite of being reprimanded by the FBI as moving out a Communist agenda with SPR, the Black Panther Party had the option to set together more th an 35 cultural designs for the improvement of the network. Not simply was the Black Panther Party had the option to gracefully numerous cultural advantages for the network ; the Black Panther Party was other than exceptionally dynamic operating at a profit political fight and discharge movement. The Panther s required a terminal to oppression and offered upset as an alternative. They had the option to politically instruct and shape youthful Blacks who were eager to fight for the gathering. In Oakland, the Black Panther Party constantly watched the pigs with weapons with an end goal to thwart constabulary savagery. The Panthers instructed themselves on each weapon law on the books and had the option to abstain from being arreste
Saturday, August 22, 2020
Reconciling two approaches to attribution of the 2010 Russian heat Research Paper - 1
Accommodating two ways to deal with attribution of the 2010 Russian warmth wave - Research Paper Example The a worldwide temperature alteration pandemic prompted an expansion in the anthropogenic ozone depleting substance fixations in the air. Their convincing result exceptionally repudiated those of (Dole et al.) they expressed that they utilized data accumulated from a huge gathering diversion try incorporating an air and general flow imitation to display that there is no considerable test between the two papers. At the end of the day, a similar occasion can happen because of interior age in specifications of extent and outside drives in arrangements of event likelihood. The differentiation in the finishes of the papers shows the noteworthiness of precise and brief particulars of the inquiries posed in tending to the issue with regards to affirmation of individual climate examples to the outer drivers of environmental change. There were theories that there are conflicting clarifications in responding to the subject of whether the warmth wave happened normally or the degree of the anthropogenic gas emanations coordinated the reason. Be that as it may, given the measurable information cumulated where 55,000 individuals lost their lives, a drop in the yearly harvest creation by 25%, and a general misfortune in the economy of an approximated 15billion dollar provoked the examination of a response to the general public. The warmth wave started toward the beginning of July and arrived at its record temperatures late July and the temperatures began diminishing in August. August nineteenth was the last break in the high warmth. The diligence presented by the odd high temperatures stretching out longer than a month was likely because of a sticking situation normal in these territories. In 2010, the blocking taking off was gigantically tenacious and extreme joined by temperatures 50C over the typical mean. Taking i nto mind the financial and environmental variables crashes of such occasions they are of intrigue whether, or to what degree,
Monday, August 17, 2020
Ten Interesting SAT Vocabulary Words Youll Probably Never Use
Ten Interesting SAT Vocabulary Words Youâll Probably Never Use 1. Abjure (verb) (0) These SAT vocabulary words are likely to show up on the SAT verbal portion of your exam, but probably nowhere else in your life. Before we lament our lassitude, letâs review a few sundry terms. To check your papers or SAT sample essays for grammar or spelling errors, try the EasyBib Plus online grammar and spell check. 1. Abjure (verb) To reject, renounce Abjure is a word that might pop up in your copy of âThe Scarlet Letterâ or another classic text, but isnât much used today. Words like reject, renounce and disavow have taken its place. However, you can decipher from its root words that it must roughly mean ânegatively judgeââ"a helpful memory aid for test day. 2. Calumny (noun) Attempt to spoil someone elseâs reputation by spreading lies In todayâs legalistic world, the word calumny has little place. If calumny occurred in your class, you would just call it gossip. If, however, it happened between politicians or other officials, it would be deemed defamation, libel, or slander. While you might not see calumny on Twitter, itâs highly likely youâll see it on the SAT. 3. Diaphanous (adjective) Light, airy, transparent While this word is still used to some degree in fashion and interior design to describe sheer fabric, itâs largely disappeared from mainstream English. Still, try using it in conversation if the chance ever arisesâ"itâs just so fun to say. 4. Inchoate (adjective) Unformed or formless, in a beginning stage This word harkens back to religious texts about creation. It isnât quite the same as the synonyms for it (beginning, unformed) because those lack the connotation of grandeur the word âinchoateâ carries. The kind of word you use for forming galaxies, fledgling governments, and mythological stories, it still packs a punch with the right crowd. 5. Inimical (adjective) Hostile, enemy-like Easy to remember because it sounds so similar to âintimate,â this word means just the oppositeâ" cold and defensive. It has a strong negative connotation and implies a certain passive aggressiveness. Inimical might describe your feelings toward the big kid who picked on you in middle school (or maybe toward the SAT itself). 6. Limpid (adjective) Clear, transparent Let me be limpid: now a jargon term used almost exclusively in art history and literary review, this word is nearly useless. It means simple, easy to understand, or obvious. 7. Pellucid (adjective) Easily intelligible, clear Lucid is another word youâll want to know for the SAT verbal. It means awake and fully conscious. For example, lucid dreaming means youâre aware in your dreams. Pellucid means about the same thing (and itâs also pretty similar to âlimpidâ). Who knew you once needed so many words to say things were clear? For some crystal clear advice on how to create an annotated bibliography MLA, what is a bibliography, and much more, take a look at EasyBibâs additional resources! 8. Pulchritude (noun) Physical beauty This is a word, like abjure, that you probably wonât see outside of a classic text. In fact, unless the text is over a hundred years old, you may not see it at all. Shakespeare was fond of using this word to describe men. Because of this, it has a sarcastic tone to it most of the time. 9. Solipsistic (adjective) Believing that oneself is all that exists Instead of solipsistic, you can just say selfish. This is narcissism in the extreme. It has its uses in philosophy texts, where it describes certain ideas. For instance, it helps explain certain views that everything we think we experience is just made up in our own headsâ"an extreme form of solipsism. 10. Zephyr (noun) A gentle breeze Those familiar with classic rock will know that a zephyr is a mild wind. In Greek times, it was used to describe a wind that came from warmer climates in winter. It can be an omen of good luck or good times on the way. As we wish you a warm zephyr to guide you towards a pulchritudinous score on your SAT verbal, remember that is here for all your writing and citing needs in between tests. Get your citations done in MLA style, APA format, Chicago style format and many more, then get back to your flashcards!
Sunday, May 24, 2020
The Effects of Alcohol from Utero into Later Life - 600 Words
The Effects of Alcohol from Utero into Later Life During the ten months of gestation, the ever-growing fetus goes through the stages and changes of becoming a functional human. Unfortunately for some, these children will not get the full advantages of life because of the choices of another. Fetal Alcohol Syndrome (FAS) has been calculated to have an impact on nearly forty thousand infants a year (fasdcenter). To really see the magnitude of the effects of this easily preventable disorder, researchers followed children from birth into later years to study the deficits placed on these individuals. The First Years of Life with FAS Children can have many different physical and behavioral characteristics that can manifest themselves as a directâ⬠¦show more contentâ⬠¦High school can present a world view that was not clearly visible before and introduce children to either the right or wrong path. Teens suffering with FAS have an affinity to choose the wrong path, which ultimately can lead to problems such as complications in school due to anger issues, or depression, drug use, and even trouble with law enforcement (Wood, 2013). Living with FAS into Adulthood Complications regarding FAS carry well into adulthood, making normal everyday actions and tasks much more challenging for these individuals. With regard to the previously mentioned disabilities, people may have issues with their capability to handle money due to their memory discrepancies and inability to control their compulsions towards things they may want. This makes living on their own problematic because they may not be able to handle such mundane tasks as paying bills, and even working due to their inappropriate public conduct and absence of management over their own feelings and reactions (Department of Environmental and Public Health 2003). Treatment of FAS FAS isnââ¬â¢t a disorder that can be cured. It will be with an individual their entire lives. But there have been publicized explorations that have concluded early diagnosis and treatment can increase the childrenââ¬â¢s ability to develop in a more efficient way. Some of these advancements include medication to handles certain symptoms, parental education to better help new parentsShow MoreRelatedMaternal Obesity Induce Offspring with Risk of Cardiovascular Disease1700 Words à |à 7 Pagesfactor. Figure 1. Prevalence of obesity at first prenatal visit from 1980 to 1999 (Lu et al. 2001). Maternal obesity has also substantially increased in response to the general expansion of body mass index (BMI) (Kim et al. 2007). Pre-pregnancy obesity significantly ascended between 1980 and 2000, and presents a rising pattern in the future years (Fig.1). Obesity during pregnancy induces unfavourable outcomes later in life for both mother and fetuses, lead to changes in physiology and metabolismRead MoreMental Illness : An Essential Time For Neurobiological Development1364 Words à |à 6 Pageswill help unfold the convoluted world of the origins of mental illness. The prenatal time is an essential time for neurobiological development. Although the fetus is safe from many external influences, it is experiencing the world through its mother leaving it in an intensely vulnerable state. A powerful means of testing causal effects is through experimental methods. However, randomized controlled trials involving exposures to the prenatal environment are almost always unethical or not feasible. NaturalRead MoreDevelopment Of A Womb Is A Remarkable Period Of Rapid Growth And Creation For The Young Life2059 Words à |à 9 Pagesthe womb is a remarkable period of rapid growth and creation for the young life to be. There are a myriad of outside forces that can influence the advancement of the zygote in its journey from fertilized egg to blastocyst, embryo and fetus. These outside forces can have profound implications for the mind and body of the young life both immediate and throughout the lifespan. Exposure to these environmental hazards can come from ma ny different sources, some known and predominantly understood, others areRead MoreThe Effects Of Maternal Alcohol Use On A Fetus1755 Words à |à 8 Pagesdamaging effects of maternal alcohol use on a fetus in utero, there are a multitude of other substances that are used by pregnant mothers that have similar and even, in some cases, more extreme repercussions such as marijuana, heroin, and cocaine. When speaking about pregnancy and drug use, the most common drug that comes to mind is alcohol. During 12 years of schooling, most people are exposed, at one point or another, to the idea of Fetal Alcohol Syndrome and the detrimental effects of alcohol on aRead MorePregnancy: the Effects of Alcohol and Substance Abuse on Fetal Development4521 Words à |à 19 PagesPregnancy: The Effects of Alcohol and Substance Abuse on Fetal Development Natalie Fontanella Liberty University Online Abstract This paper examined the effects of alcohol and substance abuse on fetal development in expecting mothers. The critical periods of fetal development during pregnancy are reviewed and discussed in order to determine the effects alcohol and substance can cause during certain stages. In order to gain a more efficient understanding of the effects different substancesRead MoreDna Methylation And Its Effects On The Growth Of The Central Nervous System955 Words à |à 4 Pagesresponse.4 On studies done on adult rats, these effects were able to be reversed with histone deacetylase inhibitors allowing the DNA to remain in a transcriptionally active state.4 Adults exposed to binge drinking during fetal development also show an increase in substance dependence and personality disorders.6 These personality disorders vary from anti-social behavior to paranoid, passive aggressive behavior.6 Adults with prenatal exposure to alcohol also showed a higher rate of suicidal tendenciesRead MoreSubstance Abuse During Pregnancy?952 Words à |à 4 Pages Substance abuse during pregnancy can range in variation from prescription drugs to non-prescription drugs to even alcohol. Substance abuse is more common during pregnancy than most people realize. This type of abuse is more common amongst pregnant women. Most the time substance abuse is hard to find in women. Pregnant women who go through substance abuse usually donââ¬â¢t seek any medical help. If an expecting mother uses any kind of drug it can result in many complications. Some complications thatRead MoreAdolescent Alcohol Use As A Public Health Problem2065 Words à |à 9 PagesThis paper hypothesizes that the outcome, adolescent alcohol use, is not only the product of multilevel influences, but also of risk factors accumulated over the individualââ¬â¢s life course, and presents a graphic conceptual framework in order to demonstrate this. Adolescence is defined herein as 10-19 years of age, in accordance with the WHO defini tion. Alcohol use is defined as the ingestion of alcohol. Adolescent alcohol use is a public health problem because of its consequences, which includeRead MoreDiscuss The Concept Of Developmental Programming Essay2299 Words à |à 10 Pagesit in population health. It will also provide recommendations on how the New Zealand health care system can incorporate the advice put forward from developmental programming into and neonatal prenatal care services. It is suggested that illnesses such as coronary heart disease, type 2 diabetes and many other chronic diseases are unnecessary, and resulted from changing patterns in human development (Barker, 2012). DEVELOPMENTAL PROGRAMMING The concept: Developmental programming (figure 1) refersRead MoreAnatomy And Physiology : Questions1722 Words à |à 7 Pagesshe thinks she is fertile and ovulating and on those particular days she either refrains from sex or instead decides to use a form of birth control. The pros of this method is that there arenââ¬â¢t any side effects related to the birth controls that can be experienced when taking medication, getting shots or IUDs. Therefore itââ¬â¢s probably considered to be safer regarding any conflicts with health as far as side effects are concerned. It is more likely to be cheaper since there may be less of a cost to pay
Wednesday, May 13, 2020
Can We Trust the Internet - 1224 Words
Internet Privacy Crisis What is privacy? Many people are aware of the term but do not understand what it means. Warren and Brandeis defined privacy in 1980 as ââ¬Å"the right to be aloneâ⬠. Buchholz and Rosenthal defined privacy as ââ¬Å"the concept of being in control of information that is available about oneselfâ⬠(2002, Jan). Whereas most recently Boscheck determined the meaning as ââ¬Å"oneââ¬â¢s ability to isolate oneself from others and their views. To have no privacy means to be exposed, out of control and possibly open to coercionâ⬠(2011, Oct). The use of privacy term can be related to many other terms such as confidentiality, isolation, and secrecy. Due to advance in technology, website are able not only to track users and their records but also to build a sequence of their online activities. (Dhillon, Mooes, 2001, Dec) In fact, most search engines such as Google and Yahoo collect information through users search to promote specific advertisement. Where other companies tracker users activities through cookies, which is stored into the user web browsers, to gather information and store them into their servers. ââ¬Å"In July 2010, the Wall Street Journal examined the 50 most popular websites in the USA. In total, the 50 sites placed 3,180 tracking ï ¬ les on a test computer used to conduct the study; only the encyclopedia Wikipedia.org installed noneâ⬠(Boscheck, 2011, Oct). Therefore the process doesnââ¬â¢t request users permission to collect information, which is considered as invasion to userShow MoreRelatedElectronic Commerce ( E Commerce )1286 Words à |à 6 PagesThe development of new technological innovations, s uch as the Internet, has brought on changes for the market. The Internet offers a world-wide network, which connects millions of individuals and businesses and creates a global marketplace with huge business opportunities (E-business, eEurope, n.d). More and more companies have discovered the advantage of using the Internet as a communication tool to reach consumers at any place and at any time. This also enables consumers to search and gather informationRead MoreThe Motivation Model857 Words à |à 3 Pagestheory (SDT) (Deci and Ryan, 1985) and technology acceptance model (TAM) (Davis, 1989). This research will find the impact of extrinsic and intrinsic motivational factors on trust. The report will determine whether the extrinsic motivational factors and/or intrinsic motivational factors increase or decrease trust to adopt internet banking. People who are living in low income and developing countries such as Pakistan, Bangladesh and India have to deal with many problems such as p overty, corruption andRead MoreThe Dangers Our Children Face on the Internet Essay1058 Words à |à 5 PagesWe live in a society that thrives on technology; it is pervasive throughout our daily lives. Everyone seems to have an iPod, cell phone, or laptop with them at all times. We have become a completely connected society with our Twitter, MySpace, and Facebook. It is hard to argue that technology hasnââ¬â¢t improved our lives through medicine, communication, and entertainment. Our children face an increasing number of dangers on the Internet. Sexual predators, cyber bullying, and pornography are the mostRead MoreHow Internet Affects Our Lives877 Words à |à 4 PagesInternet has become a part of our life. A lot of us depend on internet to do many things for them. As you know, internet makes our life easy and save our time. By internet we make shipping, connect with our family and friends, and even we can be diagnosis through internet applications. Even people every day buy th ings through internet, people still do not trust internet sites. There are many websites and applications are fake, they sale the air to people. Unfortunately, those layers are not easyRead MoreEssay On Selling Tools745 Words à |à 3 Pageswhich we will use, are: Sr. No Service Tools Use 1 Internet High-speed internet for the students and staffs for uploading downloading academic stuffs. Moreover, online lectures, communicating via emailing, online payment in canteen. 2 Phones Management staff can communicate each other without any communication gap. 3 TV TV connection in hall, lobby and canteen area can see live news, educational events, etc. Negotiating Sales Resistance â⬠¢ Anticipated Sales Resistance The sales resistance can be possibleRead MoreThe Changing Temperaments Of Cultural Practices Essay1496 Words à |à 6 PagesThe changing temperaments of cultural practices often follows major technological advancements as they become commonplace to the average person. The internet is now such an integral part of our lives, we often forget or are unaware of its continuation. Furthermore, the commonplace of the internet has allowed online dating to become a progressively popular and socially accepted way to meet significant others. According to the PEW Research Center (2016), 15% of adults in the United States have usedRead MoreThe Invasion Of Privacy Through The Internet1355 Words à |à 6 PagesWe have all experienced it. The tingles down your spine while your sixth sense picks up someoneââ¬â¢s harsh eyes scanning you. You are being watched. As the little hairs stand up on your neck and the chill of judgment floods your body, you choke on the insecurity that comes over you. Some break out in a nervous sweat and drown themselves in doubt; others do not hesitate to send beams of criticism back. Many stare with innocent intentions while others purposely hope to provoke anxiety. However, if youRead MoreLaws Of Voting And Its Effect On The Voting System1355 Words à |à 6 PagesEstablish Trust in Internet Voting ABSTRACT The short history of E-voting is that it is a term used to define the act of voting by means of electronic systems to cast and count votes. This article discusses about the transparency and other measures to establish the trust in E-voting. E-voting can lead to success if the voters trust in it and have full confidence on it. It also point out the voting systems how the system is designed technically and functionally and by which the voters can makesRead MoreRepairing customer trust- article review1470 Words à |à 6 Pagesï » ¿Review of Article Entitle The Complex Challenge of Repairing Customer Trust Introduction The article of ââ¬Å"The Complex Challenge of Repairing Customer Trustâ⬠written by Paul Korzeniowski is published in June 1, 2013 by Customer Relationship Management (CRM) Magazine. The article is describing how the social media affects on the relationship between company and customers, as well as on row to ensure their relationship to become much better and customersââ¬â¢ pledge of their loyalty towards the companyRead MoreEstablishing An Effective Electronic Commerce Project Team1382 Words à |à 6 Pagesyears ago, the concept of social media, cell phones, and the Internet was just being developed. Today, these types of technology are being utilized in all aspects of life. About 40% of the worldââ¬â¢s population has access to the Internet that is roughly 3.1 million people (Internet Live States). With so many users able to access the Internet, social media is becoming a popular feature among enterprise ecommerce project teams. In this paper, we will discuss the charac teristics of effective project teams;
Wednesday, May 6, 2020
Theory of Organizational Culture Free Essays
It should have made clear and obvious that sustained profitability and high financial turns are not enough to survive and remain successful in todayââ¬â¢s highly competitive markets because there Is considerable evidence of conflicts and misunderstandings caused by cultural differences. Therefore It Is sensual that firms need to understand their own and other firmsââ¬â¢ organizational culture and need to adjust their ways and traditions while conducting business with other firms, organizations or individuals with different cultural values. 1. We will write a custom essay sample on Theory of Organizational Culture or any similar topic only for you Order Now Generally, in lay man terms, culture in an organization can be answered as simple as the way we do things hereââ¬â¢. This defines the consistent way in which the tasks were reformed, conflicts were resolved and how customers and employees were treated. In a more articulate manner, an organizational culture can be defined as a core values that defined that particular organization itself. It comprised of its member shared values, behaviors, beliefs and teamwork that guide and determine the organization decisions and actions and how it behaves in the local as well international market. 1. 3 Why Does it Matter? In the context of whether it matters or not, an organizational culture is something that cannot be easily capture or define but at the same time it is not something that NY of the organization should take for granted. Many anthropologists and coaches had noticed that ineffective leadership tends to be the major factors of an organization diminishing and weakening (Alveolus, 2002). Rolling back to the Ancient Rome era, the great empire had endured a series of terrible emperors. Due to the culture and structure of the empire was great enough; the tide was often overcome even after decades long. However, one cannot be in denial that without a strong top leadership eventually would be the cause of the fall of even the great empire. 1. 4 Understanding the Organization Culture There is proverb that goes ââ¬Å"When in Rome, do as the Romans doâ⬠. The essence of this is that blending oneself into the foreign environment. Every organization is unique in nature; which is to say the culture of an organization may vary from one another despite having the same nature of business or having the same geographical locality. Even in cases where top managers have strong awareness of the significant of culture, there is often the case that lack of understanding on how the people and organization function in terms of culture. It is normally difficult to attain high level of cultural awareness to decide actions. Understanding organizational culture is essential as a way of understanding the organizational life in all forms and variations (Rachel Parker). Section 2: The Types of Organizational Culture 2. Types Organizational Culture There are few quadrants to be relating to where most of the organizations will fall organization feels comfortable to operate in. However it should be noted that none of the quadrants is inherently better than one another Just as there is no culture is necessarily better than another (Tarp). 2. 1. 1 Control (Hierarchy) This culture focused on stability and control in the organization. It strongly emphasized on standardization, integration as well as the decision making mechanism. This means there is layers of management for the decision to go through before the final decision is made. One of the giant companies that practices this pattern of organization culture is Ford Motor Company; they have seventeen levels of management. Government agencies are also well to be associated with this type of culture. 2. 1. 2 Compete (Market) This type of culture focusing on external orientation rather than internal and they emphasized on differentiation greatly than anything else. This culture concentrates n competitiveness and productivity through emphasis on partnership. 2. 1. Collaborate (Clan) Collaborate approach emphasize more on flexibility and discretion over stability and control. The total opposite of individualism, this culture give due credits to team work. Take for example; the Japanese firms have strong Collaborate culture among themselves. They appreciate cohesion, loyalty, and group commitment, and therefore they operated more like families than a team. 2. 1 . 4 Create (Autocracy) In this value matrix, they value flexibility and discretion however not to the extent of sharing the inward focus. Instead this culture focused on flexibility and adaptability. This is essential in thriving in the world that many would view as impossible. Google is a good example of a prototypical autocracy organization. Their ability to capture market share has made them leaders in the marketplace and eliminating competition among the industry players. Section 3: The Patterns of Organizational Culture 3. 1 The Cultural Patterns in Construction Industry Due to the rapid internationalization of the construction industry, there is a growing of interest in developing a deep understanding in the organizational culture and how t can be implemented in this competitive market. It appears that one of the reasons for why the organizational culture gained importance is because more construction companies are conducting business in international markets. (Low, 2001) In addition to the emphasis put on the internationalization of the construction business, the adversarial relations between different stakeholders is considered to be the sensitivity of different project participants to cultural differences which have a culture is claimed to be an effective way to respond to the environment; thus achieving a superior performance. Considering the hyper-turbulent environment and fragmented nature of the construction industry; understanding and managing organizational culture is of particular importance in enhancing organizational performance (Ankara, 2005). 3. 2 The Organization Culture in Malaysian Construction In Malaysian construction industry, Malaysian contractors shared the same views that the project culture plays enormous impact on the construction project control dimensions such as time, cost, quality and loyalty. In Malaysian construction industry, there are few types of culture that are being practiced by many of the construction rims. These cultures are presented in the below table: Types of Culture Tiger Culture Monkey Culture Rabbits Culture Elephant Culture Dragon Culture Definitions Competitive and Achievement Orientated Teamwork and loyalty Flexibility and creative Strong hierarchies and order Combines the disparate and beneficent attributes of lesser beings into one of extraordinary capability and power Table 1 : Types of Cultural Practices in Malaysia Based on the current research paper produced by C. Wang and H. Abdul Raman (Raman, 2010), the findings below has shown that the ââ¬Å"Monkey Cultureâ⬠is insider as the most applicable type for the organizational culture in Malaysia. Figure 1: Applicable cultural practices Through the questionnaire survey forms collected from this research, Malaysian contractors have ranked that teamwork and loyalty as highly important in an organization culture. Therefore this has puts ââ¬Å"Monkey Cultureâ⬠above the rest of the other cultures. In contrast with the US firms which very often considered as individualistic, the Malaysian contractors are very similar to the Japanese culture in the sense of the Japanese has always been a collectivist culture and communities hat put groupââ¬â¢s welfare over any own individual welfare. The Japanese companies have successfully created an environment and culture where the sense of family has greatly prevails among the employees. Take for example, Toyota, one of the Japanese cars manufacturers, has provided a day-care center for young mothers who wish to work. While the Malaysian contractors have not gone to the extent of creating the family culture in their practice, they have emphasize strongly on good teamwork and coordination between the management and the employees. Figure 2 below shows the analysis extracted from the Hypotheses dimension on Malaysiaââ¬â¢s organizational Figure 2: Hypotheses Dimension: Malaysia dimension namely Power Distance Index (PDP), Individualism (DVD), Masculinity (MASS) and Uncertainty Avoidance Index (AJAX). The fifth dimension which is not included in this analysis is found later after the implementation of the four dimensions. The fifth dimension is the Long-term Orientation (L TO). As shown in Figure 2, individualism (DVD) has ranked the lowest among the rest dimensions. This shows that Malaysian do not prefer to work alone. Malaysian in fact are very social community and they also practice collectivist culture like the Japanese do. This applies in the case of the construction industry. All members work in a team and like a team. The Project Manager needs his subordinates to cooperate with him in order to get the project running and this applies to the subordinates as well. Like the proverb goes ââ¬Å"No man is an islandâ⬠. Therefore, Malaysian construction industry sees this as an important elemental culture that should not be ignored. During the tenure of Tuna Dry Mathis Mohammad as the Malaysiaââ¬â¢s fourth premier way back in the asses, Dry Mathis has ladled for the citizens of Malaysia to practice the ââ¬Å"Look East Policyââ¬â¢. He considered that the secret of Japanese success and its remarkable development lies in its labor ethics, morale, and management capability. For this purpose, Malaysia decided to dispatch their students to Japan, to study not only academics and technical know- how but also to learn labor ethics and discipline of the Japanese people. One good example of the Japanese culture that should be implemented in the Malaysian construction industry would be the Japanese strong sense of family. How to cite Theory of Organizational Culture, Papers
Monday, May 4, 2020
Organizational Behavior at My Company. free essay sample
According to Stephen Robbins, author of our Organizational Behavior textbook, Organizational behavior Is a field of study that investigates the impact that Individuals, groups, and structure have on behavior within organizations for the purpose of applying such knowledge toward improving an organizations The first component of this definition is to see the impact that the individuals have, followed by the impact of the groups, and then finally the impact of the structure.I will expand on each of these areas and relate them to the current practices within My Company. It is probable that the single most prevalent aspect of organizational behavior through the eyes of an employee would be the impact that they personally have on the company. What this Implies, is that when I try to describe the impact Individuals have to the company, It will be solely from my perspective as a non-managerial employee. Had my perspective been from that of an employee In a management-level session, It would most likely differ. We will write a custom essay sample on Organizational Behavior at My Company. or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page From the experiences that I have had In the two and a half years that I have worked at My Company, it seems to me that individuals are encouraged to take the initiative to make their work as productive as possible. I have been part of many changes that have been initiated by non-management level employees to try and streamline and improve efficiencies within the company. This has led me to believe that one of the in-use espoused values is that of empowering all levels of employees with the ability to make changes that will directly affect their particular areas.When evaluating the group component and how that relates to the My Company environment, I am going to make the assumption that a group Is the equivalent of a department. These departmental aggregations help to Increase Internal accountability and define what each group will be responsible for. Each group has its own independent structure and operates a little differently depending on the style of the individual manager. Many of these groups (departments) can be broken down into subgroups to further delegate components of work.The outcome is that within each department or group there is a hierarchy where you will find different forms of dervish. Some of these subgroup leaders lead by being experts in their fields rather than having a title of being a manager. Within my group there is a distinct leader that I work for. I have found that if I am struggling with a project or if I cannot define the scope of a Job that I am working on often times I can rely on help from the leader of my group to help achieve the desired results. If for some reason components (Individuals) within my subgroup started to perform poorly, the outcome could have serious consequences to the productivity of our entire department. Conversely, if we were able to drastically improve performance metrics for our areas the group. This interdependence of the subgroups has helped our group to have more control of the aspects that will impact how productively the company will continue to be going forward. Through the process of defining the groups within My Company, I have made reference to the internal group structure.Instead of rehashing this same information and tying it back to the structural component mentioned in the definition of organizational behavior, I am going to relate how my manager is able to structure her team to be as effective and productive as possible. Looking through the four essential management functions (Robbins 5) defined in our reading material, (planning, organizing, leading and controlling) I am able to see how my manager struggles to constantly apply these ideas in her day to day responsibilities.Our group organizes weekly meetings where we try to plan what tasks we would like to undertake in the near future. My manager is responsible for keeping these meetings in focus so that overall group objectives are met. Through controlling and delegating within these meetings, she has shown the ability to lead our group and utilize different strengths f individuals to maximize our effectiveness. Being able to take more of an observational role in this situation has helped me to understand the different idiosyncrasies that exist within our company and department.
Monday, March 30, 2020
Saving for Retirement Essays - Taxation In The United States
Persuasive Speech On Saving For Retirement Persuasive Speech on Saving for Retirement Dateline: 08/17/98 In virtually every business college, you will have to take some form of speech/communication class. Here's a persuasive speech with a format that Business Majors Guest Writer Allen Yamazaki used for his Speech 251 class. You can also learn about saving for retirement at the same time. Saving for Retirement General Purpose: To persuade Specific Purpose: To persuade the audience to start saving for their retirement Central Idea: Starting early to save for retirement has many benefits over Social Security Introduction: I. (Attention Getter) Only 2 people out of the 19 responses I got from the survey have started saving for their retirement. A. This is understandable because most of us probably think that retirement is something that is eons away. B. Because we are college students, our school schedule only allows us to work part time. C. Between the 2 people that has started saving for their retirement, one person currently works full time. And this person also is participating in their employer's profit sharing program or 401K plan. And this person also owns stocks. This person already has a good start. II. (Credibility Statement) I myself have started saving for my retirement by starting an IRA. III. (Reveal Topic) You simply cannot rely on Social Secur
Saturday, March 7, 2020
Civil Engineering essays
Civil Engineering essays Why do I want to be a civil engineer? Until recently, I did not know the answer to this question myself. I was lost when choosing a career. Then, I read about civil engineering, an occupation involving the construction of buildings, roads, and bridges. As I looked farther into civil engineering, I liked many of the other aspects involved with the career. Although the education will be difficult, I have determined that civil engineering is the career that I want to pursue. What is civil engineering? This career can not be defined using just a few words. The many obstacles that civil engineers must overcome cover a vast area of responsibilities. Civil engineers conceive, plan, construct, and operate facilities that meet basic human needs and reach out toward the realization of societys most noble goals (Auburn 106). Civil engineers solve real world problems with the combination of applying mathematics and natural sciences (Hagerty and Heer 2-3). Upon deciding to pursue a career in civil engineering, I must have many attributes that help me decide for myself if I am right for this career. Probable civil engineers can be found occupying their childhood time with mechanical toys and structural sets instead of traditional toys. These people will get enjoyment from planning, designing, and constructing works or facilities. They also have the ability to see how intelligent use of nature has made our civilization today possible and have the desire to want to improve it (Golze 41). As a child building blocks filled my toy chest, and erector sets filled my playroom. I loved the challenge of building things and making things work. A young passion for the work of a civil engineer leads me to believe I could succeed in this field. The education of a civil engineer deals mainly with math and natural sciences. The first four semesters of curriculum required, which I ...
Thursday, February 20, 2020
Two paragraphs about me Assignment Example | Topics and Well Written Essays - 500 words
Two paragraphs about me - Assignment Example I am also interested in scientific documentaries. I watch scientific discoveries to help me to understand show science influences life. My other interests include reading, traveling, and socializing. Science has always been my favorite subject. I have constantly wanted to be an engineer to contribute to evolution of the industrialized world. My major is industrial engineering. This type of engineering deals with improving the efficiency of processes in a system. By perusing this course, I will be able to contribute directly to improving industrial processes. I plan to graduate from the institution and join the manufacturing sector. The food sector will be a good choice because I will be able to increase food security in the country. I will poise my time to ensure that I study and participate in extracurricular activities. I also plan to make lifelong friends and network with people from different fields. I have high expectations and I believe I will learn a lot from the course. I expect to use various resources to learn and understand manufacturing history. I will be able to understand the origin and growth of manufacturing processes from the local and global industries. I expect to learn why manufacturing is vital to the development of the society. I expect to learn how things are made and the way they operate from the class. I will gain technical knowledge from the class concerning machines used in manufacturing. The class provides practical sections that will help me get a firsthand experience of manufacturing processes. I expect to understand various methods of manufacturing; this will enable me to determine the favorable method of production for any good. I am fervent to learn about innovative technologies and their mode of operation. New technologies have come up over the last decade and studying them will be exciting. I expect to learn about metallic and non-metallic material s used in the process of
Tuesday, February 4, 2020
Sisters in Law directed by Kim Longinotto and Florence Ayisi Movie Review
Sisters in Law directed by Kim Longinotto and Florence Ayisi - Movie Review Example The movie also uses characters to demonstrate social molestations that females undergo in the society. These include a girl child that has run away from physical molestation, a woman seeking a divorce from an abusive marriage and a teenage girl accusing a neighbor of rape. The two women championing for social justice within the community, also act as the sisters in law. One of them is a judge while the other is the uttermost Lady in the detective agency. They work together to inform, educate and advocate for the social good of the oppressed females. In the film, the end comes with justice served and the audience cheers and applauds happily. The main characters in the film include Vera Ngassa, the state prosecutor; Beatrice Ntuba, the courtââ¬â¢s president; the physically abused six-year-old Manka; Amina, a married woman seeking divorce; and Sonita, a girl raped by her neighbor. In the contemporary world, social oppression is a major vice that limits freedom of expression and choice. The African culture still exhibits aspects of discrimination and a sense of subordination placed on female gender. The movie explores a real-life scenario of how action should be taken by the concerned authority to help in mitigating the extent of the vice. Its setting justifies the fact that women can rise beyond the societal odds to liberate their fellow female genders from the hands of the oppressive masculine. Particularly, the character of a child fleeing oppression from a senior relative attracts audienceââ¬â¢s attention. It portrays a sense of helplessness and under-age abuse that goes to the extreme ends. From the characterââ¬â¢s case, we notice that close family members and relatives are the immediate sources of societal child abuses in an African society.
Monday, January 27, 2020
Experiences Of Ducati In Supply Chains
Experiences Of Ducati In Supply Chains Ducati Company was using lean production during their changing of supply chain management. Lean production include wide variety of management practices such as just in time which is mention in the case study, quality management, works teams, cellular manufacturing, supplier management and integrated systems. The main practice of lean production is to create a streamlined, high quality management that will produce finish product without wasting and satisfy customer needs (Shah and Ward, 2003, pg.129-149). Ducati Company can save cost and time by using lean. Based on the case study, measures of quality have increased 70 percent. The Toyota Production System (TPS) [as in Herron and Hickss study (as cited in S. Spear and K. H. Bowen, 1999, p.97-106)] was developed in Japan by Ohno and Shingo and forms the basis of lean manufacturing. Other companies such as Toyota also using lean production. Toyota Company focused on minimizes waste in all of its operation. Toyota could not afford the high capital-intensive mass production that used in USA (Herron and Hickss, 2008, pg.524-531). Besides, Toyota Company used Kaizen, cellular manufacturing, synchronous manufacturing, poka-yoke, standardize working and work place organization to reduce the waste in production [as in Herron and Hickss study (as cited in J. Bicheno, 2000)]. Based on case study, Ducati revamped its supply chain in operation turnaround. By using the turnaround, it was significantly reduce the inventory lead times, better performance, and more space and minimize waste on resource and increase productivity and quality of goods.[as in Herron and Hickss study ( as cited in S. J. Pavnaskar, J. K. Gershenson and A. B. Jambekar, 2003, pg.3075-3090)]. In 1996, the Society of Motor Manufacturers and Traders (SMMT) Herron and Hickss study (as cited in SMMC, 2006) was supported by Honda, Nissan, Toyota, General Motors and Volkswagen ( Herron and Hickss, 2008, pg.524-531). They are also using supply chain management. This means that this company had learned from Ducati how important of supply chain management. Investments in supplier development teams was establish by japans car manufacturers, as in Herron and Hickss study (as cited in M. Sako, 2004, pg.281-308)]. Supplier had been train in how to manufacturing in best practices and been promoted the dissemination of lean manufacturing in supply chain (Herron and Hickss, 2008, pg. 524-531). Nissan transferred lean expertise to its UK plant in Sunderland from Japan with three nominal levels of abstraction which are Kaizen, skill control, 5S/5C and standard operations, autonomous maintenance, just-in-time and systematic problem solving and total quality management (TQM) and benchmarking. This transfer had taken 20 years with training for employees and high level of support in UK. Nissan and the IF provided NEPA with the master engineers who provided expertise in lean manufacturing (Herron and Hickss, 2008, pg. 524-531). Total quality management was a multi-dimension concept that focuses on quality, techniques and instruments for controlling quality (Anderson et al., 1994; Dean and Bowen, 1994; Flynn et al., 1995; Garvin, 1984 and Garvin, 1987; Saraph et al., 1989; among others).During 1970s, Total Quality Management was around for a long period, and it was practices and industrial adaptation in the US. Japanese automobile also focus on their product and reliability. Toyota Company, by using the Toyota-system, focuses on lean production, just in time and quality control through their product. (Lee, H.L and Whang, S, 2005, pg. 289-300). Ducati also use total quality management to control its own motorcycle quality. Elements in the TOM, the well-known quality pioneers (Deming, 1986 and Juran, 1986) pointed out that how important top management leadership, which can be considered as the most influential TQM element, affects other elements of the organization (Anderson et al., 1995 and Flynn et al., 1995; cf. Kaynak, 2003). Top management was an important element because it was the leader that makes decision by using which techniques to run the production. By using the quality elements can lead the company to produce high quality product by using low cost. Changing organization strategy in order to implement TQM practices is that top management is very important (Hamlin et al., 1997 and Ho et al., 1999; cf. Kaynak, 2003). Besides that, employee involvement and empowering is essential elements in making continuous improvement. It is because this can lead employee to work harder and involving in the change process, and they wont resist to change [ as in Jung, J. Y and Wang, Y. J. (as cited in Flynn et al, 1995 and Handfield et al., 1998; cf. Kaynak, 2003)]. Next is long term based relationship with supplier. For instance, supplier partnerships are key elements for TQM [as in Jung, J. Y and Wang, Y. J. (as cited in Kaynak, 2003 and Trent and Monczka, 1999)]. Other company had learned that by using the relationship with supplier and customer is the elements key for success in TQM, it is because that have a good relationship we can understand what the customer needs and wants and supplier can satisfy their need and wants. Six Sigma implementation aims at improving customer satisfaction, by mean of improved processes capability (as in Brun, 2010). Six sigma are tools to improving customers satisfaction of the company product. Based on the case study, Ducati production volume has increased more than threefold, from 12000 motorcycles a year to more than 40000 a year when they revamped their supply chain management. 2. To achieve result such as those at Ducati, how important is the free flow of information among members of a companys supply chain? Explain. Based on the case study, Ducati had to involve its supply chain partner in the operational turnaround because 92 percent of the cost of a typical motorcycle was come from the companys supply chain. Ducati need to transfer the culture and the technique for creating a lean and efficient supply chain to their supplier. As Ducati consider their suppliers to be an extensions of Ducati which connected them via the web to accelerate the flow of information. Information free flow involves sharing information across company boundaries with supply chain member and it is needed since organization is unable to generate all their required resource internally. Therefore interact with other organization that controls their critical resources allow them to compete effectively in their environment [as in Samaddar, Nargundkar and Daley study (as cited in Yuchtman and Seashore, 1967, pg.891-903)]. According to (Towill, 1996; Towill and Mason-Jones, 1997; Mason-Jones and Towill, 1999a; Towill et al., 2000, 2002) decision makers need a depend big picture of the process so they can manage the supply chain as one single company, to minimum uncertainty updated feed forward and feedback information flow coupled with optimal decision making. When information is shared in between supply chain networks, it can result a more efficient flow of goods and services (Anand and Mendelson, 1997), reduced inventory level, and lower costs (Yu, Yan and Cheng, 2001, pg.114-119), which benefits the overall network. Since Ducati is linking their suppliers that are as close as a few block away as well as many that are scattered around Europe and as far as Japan, they can exchange information such as production planning, part price list, invoices and quality report. Limitation of information in the supply chain will lead to unnecessary inventory investment, poor customer services, wrong capacity allocation, reduce revenue and missed production (Lee, Padmanabhan, and Whang, 1997, pg. 93-102). According to (P.Fiala, 2004, pg.419-423) information exchange is a very important issue for coordinating actions. If member of the supply chain have free flow information it can reduced their lead time of information such as orders, demand and capacity forecast, point-of-sale data for the whole supply chain. (Lee, So and Tang, 2000, pg.626-643) Find the benefits of sales information sharing and identified the drivers that have significant impacts. Manufacture obtains larger inventory or cost reduction when the demand is highly associated if the lead time is long. Eventually customer will receive a higher quality, cost-effective product in a shorter amount of time. In addition, Ducatis new supply chain management processes that support information-sharing activities aim to support data sharing and communication between supply chain partners which allow the company reduced the bullwhip effect. Plan along the supply chain and coordinating information can control Bullwhip effect and improve their supply chain performance (Lee, Padmanabhan, and Whang, 1997, pg. 93-102). Besides, information sharing enhances the agility of firms while improved the stability and performance of the whole supply chain. According [as in Hsu, Chiu, Chen and Liu study (as cited in Li et al., 2006, pg.18-21)], the importance of sensible information and quantified the impact of upstream disorder on supply chain. When received information from other member of the supply chain, everything remain the same except other than receive an order from the previous supply chain member but also receives end users demand for the current period ( Dejonckheere, Disney, Lambrecht and Towill,2004, pg.727-750). Refer to [as in Samaddar, Nargundkar and Daley study (as cited in Yuchtman, Sahin and Robinson, 2002, pg.505-536)] information can flow along the supply chain in sequence, within orders posed by each supply chain members or it may be share by them. Free flow information can be achieved by using information and communication technologies based tools which allow supply chain members to get information at the real time with accurate information on the point of sale demand to allow them to forecast replenishment needs inventory need and eliminate under or overestimated orders and inventories (Pendroso and Nakano, 2009, pg. 376-384). Information sharing allows better planning and coordination of the supply chain [as in Welker, Vaart, and Donk study (as cited in Koh and Saad, 2006, pg.545-554)]. Moreover, information sharing is an important aspect on assimilation and collaborative inter-organizational relationship (Huang, Lau and Mak, 2003, pg.1483-1571). Ordering process is a function related to the information sharing and it is important to process in the supply chain [as in Welker, Vaart, and Donk study (as cited in Bertrand et al., 1990; Gustin et al., 1995; Parente, 1998; Schoà ¨ nsleben, 2004; Stadtler and Kilger, 2002)].Supply chain management can make better decision on the ordering process, production plan and capacity allocation therefore the supply chain dynamics can be optimized (Huang, Lau and Mak, 2003, pg.1483-1571). Furthermore, information free flow is important because partnership always formed so that individual can share unique information (Hsu, Chiu, Chen and Liu, 2009, pg.101-121). There should be levels of information sharing for mutual benefits and cooperation (Christiansen, Rohde and Hald, 2003, pg.23-30). For example, companies share data with suppliers to reduce cost and bargaining also increase efficiency. 3. What barriers exist to the free flow of information among the members of a companys supply chain, and what can managers do to overcome those barriers? There are a few barriers exist to the free flow of information among the members of a companys supply chain. First of all, workers are required to move parts long distances for no reason because the companys flow of materials through the factory was inefficient (Scarborough, N. M., Wilson, D.L., Zimmerer, T.W., 2009, pg.630). Besides that, Ducati are forced to trim its roster of vendors to 175 because some suppliers simply refused to participate (Scarborough, N. M., Wilson, D.L., Zimmerer, T.W., 2009, pg.630) Generally, vertically linked organisations from raw material sources to end users includes in supply chain (ANU H. BASK1* JARI JUGA2, 2001, pg.138). Supply Chain Management is known as a wider concept covering all business processes between these organisations (Bowersox et al., 1999; Cooper et al., 1997a; Lambert et al., 1998). Good supply chain management will define who will stay and who will leave the market (Martins Laugeni, 2002). There is a downstream flow of material from the factory via the factory warehouse, the distributor and the retailer to the customer (Bernhard J. Angerhofer, Marios C. Angelides, pg.343). Orders flow upstream and there is a delay associated with each echelon in the chain, representing, for instance, the production lead-time or delays for administrative tasks such as order processing (Bernhard J. Angerhofer, Marios C. Angelides, and pg.343). Forrester Supply Chain or Forrester Model is a simple four-level supply chain which is consisting of factory, a warehouse, a distributor and a retailer (Bernhard J. Angerhofer, Marios C. Angelides, pg.343). Forester effect or bullwhip effect is a common problem to those who deal with supply chain management. According to (Lee, Padmanabhan, Whang, 1997, pg. 93-102), this effect occurs when there is a lack of coordination among the elements of the supply chain at the moment when there is a variation in the quantity demanded by the final client, with the reactions of suppliers tending to be amplified at each passage upstream through the chain. All of them react increasing or diminishing the orders differently from what is really necessary, seeking to protect themselves. The lack of coordination felt mainly by the Forester effect is caused by two reasons which are the different stages of the supply chain has conflicting objectives, and the information sent among the different stages suffers delays and distortions according to Chopra Meindl (2001). Managers can overcome those barriers by implementing shorter delivery times, more reliable delivery promises, fewer schedule disruptions, lower stock levels, fewer quality problems and stable prices which are offered by Integrated Supply Chain Management (Christopher, 1998). Besides that, System Dynamics is a computer-aided approach for analysing and solving complex problems with a focus on policy analysis and design. Previously System Dynamics is known as Industrial Dynamics. Industrial Dynamics defined as the study of the information feedback characteristics of industrial activity to show how organizational structure, time delays in decision and actions interact to influence the success of the enterprise and amplification in policies (Forrester 1961). Industrial Dynamics treat the interactions between the flows of information, money, orders, materials, personnel, and capital equipment in a company, an industry, or a national economy. The application of System Dynamics Modelling to Supply Chain Management has its roots in Industrial Dynamics (Forrester 1958, 1961). The Forrester Model is a model of a production-distribution system. This model is described in terms of six interacting flow systems which are the flows of information, materials, orders, mon ey, manpower, and capital equipment. RFID (Radio Frequency Identification) is an emerging technology intended to complement or replace traditional barcode technology to identify, track, and trace items automatically (Zaheeruddin Asif, Munir Mandviwalla, 2005, pg.393). The drive toward adopting RFID is being further enhanced by mandates from large retailers such as Wal-Mart and Target, and the US Department of Defense, who require all suppliers to implement this technology within the next few years ( Zaheeruddin Asif, Munir Mandviwalla, 2005, pg.394). RFID is claimed to add intelligence to and to minimize human intervention in the item identification process by using electronic tags. The tags are significantly different from printed barcodes in their capacity to hold data, the range at which the tags can be read, and the absence of line-of-sight constraints (Zaheeruddin Asif, Munir Mandviwalla, 2005, pg.393). RFID can be used to reduce labour costs, reduce out-of-stock supply chain cost, reduction in theft, improved trac king through warehousing and distribution centres and reduced inventory holding and carrying costs (Zaheeruddin Asif, Munir Mandviwalla, 2005, pg.393). A key goal of supply chain management is greater speed and cost effectiveness (Lee, 2004, pg. 102-112) Marketing tends to focus on pricing, customers, and product. An RFID-enabled integrated supply chain will likely lead to greater speed and perhaps, over time, lower costs. However, speed and cost are the relatively easy and obvious goals of RFID enabling a supply chain. Lee et al. (1997, pg. 93-102) propose information sharing, channel alignment and operational efficiency as strategies to counteract the bullwhip effect. Sterman (1989, pg.345) presents a generic model of a stock management system which forms the basic structure in an environment for a decision-making experiment. This generic stock management structure is applicable to Ducati such as raw material ordering, production control, or at a macroeconomic level, the control of the stock of money. The physical stock and low structure of the system, and the decision rules used to control the system are parts of the model. Ducatis managers could use the Beer Game (Sterman 1984, pg.345) to conduct an experiment on managing a simulated industrial production and distribution system. The Beer Game presents a multi-echelon production distribution system, containing multiple actors, non-linearities, feedbacks and time delays throughout the supply line. Ducatis managers can include top management commitment; cross-functional teams with feedback between management and staff, and the use of new information systems to overcome the barriers to the free flow of information (Bernhard J. Angerhofer, Marios C. Angelides, pg.344).Time compression strategies based on simulation allow to predict supply chain performance improvements ( Towill, 1996b, pg. 15-27.) Ducatis managers can over the barriers by using re-engineering strategies which are reduction in all lead-times such as material, information and cash-flows, elimination of time delays in decision points and provision of marked information to all upstream decision makers. Collaborative management envisages the reduction of negative consequences of the bullwhip effect or the lack of coordination in supply chains. It can be said that the main objective of collaborative management is to obtain, by means of shared planning, a greater precision in sales forecasts and replenishment for all in the chain. As a result, it is possible to decrease the inventory along the supply chain and obtain better service levels that in turn tend to result in sales increases and cost reductions (Skjoett-Larsen, Thernoe, Andresen, 2003, pg.531-549). According to Retzlaff-Roberts Nichols (1997, pg.69-78), simulation offers an effective analytical tool for organizations that need to measure the performance of a cycle time in the environment of supply chains. For Pedgen, Shannon, Sadowski (1995), simulation is the process of projecting a computer model of a real system and conducting experiments with this model with the purpose of understanding its behaviour and/or evaluating strategies for its operation. In this way, simulation models of supply chains may be used to study several processes that may comprise factories, distribution centres, and transport systems, among others (Miller Pegden, 2000, pg. 63-66.). Supply chain simulation is used in decision taking in the case of implementing a new supply chain, or for performing modifications to existing chains. These changes may be classified in two categories which are structural and operational. Structural decisions affect the supply chain in long terms; however, operational decisions affect the supply chain in short terms. Simulation may be used as a tool to assist decision taking in both cases (Pundoor, 2001). According to Maria (1997, pg.7-13), Pedgen, Shannon, Sadowski (1995), Banks, et al., (2002, pg.1652-1658), and Chang Makatsoris (2001, pg. 24-30), simulation assists the understanding of the entire process and characteristics of the supply chain by means of graphics and charts. Simulation has the capacity to capture data for analysis. Users may model unexpected events in certain areas and understand the impact of these events to the supply. The risk inherent to changes in planning can be diminished drastically by simulation. Several alternatives may be tested by users before making the change to planning. Stimulation can be used to investigate the impact of changes due to a greater demand for components of the supply chain. Relations between suppliers and other components of the supply chains can be used to rationalize the number and size of order lots, using as a basis the total of costs, quality, flexibility and responsibilities. Opportunities can also be used to diminish the var ieties of product components and standardize them throughout the supply chains.
Sunday, January 19, 2020
Google in China Essay
Google is the fastest growing Internet search engine company. Googleââ¬â¢s mission is ââ¬Å"to organize the worldââ¬â¢s information and make it universally accessible and useful.â⬠(International Business: Competing in the Global marketplace, pg 148-149) They have a mantra of ââ¬Å"Donââ¬â¢t be Evil.â⬠Google started this mantra to be the main message to show consumers they would not compromise the integrity of its search results. This case reviews the situation under which Google was required to censor its content and chose to launch its new search engine site. The case explains the role of the Chinese government and its regulations in the Internet market which had a negative effect on Googleââ¬â¢s operations in China. In 2000, Google started a Chinese language service. This service was operated from the United States. Chinese authorities blocked the site in 2002 because China censors information to their citizens. This block surprised Googleââ¬â¢s managers. This was a challenge the managers did not plan on. If they done their research of the Chinese Government and culture prior to launching the Chinese language service, they would have known the block would be inevitable and they could have tailored their service to the Chinese regulations, culture, and laws. Google knew China was an advantageous business and they would need to adapt their service in order for it to be acceptable and profitable. Google also had to move the Chinese operations to China. Operating from the United States caused slow connection speed and hinder their operation and growth. This was a good move because it enabled Google to employee Chinese citizens who would be able to help understand and adapt to the Chinese laws, regulations, and censorship demands. Google managers made a mistake by not researching their target market. However, they acted quickly in learning and correcting this mistake. Google still offered Chinese citizens a better search engine, but it was not without censorship. The Google search engine offers more results than its competitors, Yahoo, Microsoftââ¬â¢s MSN, and Chinaââ¬â¢s own company, Baidu. Google states Chinese consumers will ââ¬Å"get more information on their site, though not quite all of it.â⬠(International Business: Competing in the Global marketplace, pg 148-149) In 2006, Google had 30 percent share of Chinaââ¬â¢s internet search engines. Baidu had 40 percent. This left another 30 percent split between Yahoo and Microsoftââ¬â¢s MSN search engines. These percentages are good, especially when one considers Yahoo and Microsoft had entered the Chinese search engine market prior to Google. Baidu has several advantages over Google that are mostly associated with it being a Chinese based company, the search engine has ââ¬Å"competence in pinpointing queries in the Chinese languageâ⬠(Yin & Yulin, 2010, p. 4). Government relations with China are precarious for businesses effectiveness. Google did not have a clear understanding of what they would be involved in. China has become more supported and self-assured due to its increasing economic significance. They are more reluctant to be pressed by Western governments or companies into changing its long term regulations and censorship. Because of this aspect, China does not yet comprehend global strategies and the importance of global public relations. This causes them to be more rigid in their international business dealings. All-in-all, Google has been able to grow successfully in the Chinese search engine market and maintain the number two spot (behind Baidu) in China despite their lack of early research on the Chinese culture, governmental regulations, and laws. References International Business. Competing in the Global Marketplace, Seventh Edition, Chapter 3: Differences in Culture ISBN: 9780073381343 Author: Charles W. L. Hill copyright à © 2009 McGraw-Hill, a business unit of the McGraw-Hill Companies, Inc.
Saturday, January 11, 2020
Establishing a Secured Atm Banking System
Establishing a Secured ATM Banking System Contents 1. Abstract 2. Introduction 3. Executive Summary 4. Mission 5. Company Background 6. Statement of the Problem 1. Problem Statement 2. Problem Significant 7. Project Objective 8. Limitation of the Project 9. Methodology 10. Analysis of the Project 11. Scope of the Statement 12. Proposed Improvement 13. Expected Output 14. Recommendation 15. Acknowledgment Abstract The aim of this study is to investigate risk management, security and controls in the Context of Automated teller machines (ATMs).In doing so, it adopts a non-technical Approach by investigating the interrelationship and effect of risk management and controls In setting Automated Teller Machine security goals. The literature explores and discusses The risk management and different controls of ATMs. To reduce the risk of fraudulent Activity, several controls can be integrated into the ATM processing environment. However, the controls should not be considered a cure-all. Keywo rds: ATMs, data security, risk, fraud, electronic banking, and controls.Introduction This paper examines the effects of incompatibility in network industries. In a network industry such as telecommunications, the internet, or automatic teller machines (ATMs) in the banking industry,firms are technologically interconnected. This interconnection can lead to more complicated pricing structures than those observed in traditional industries, since a consumer may receive direct or indirect services both from his chosen firm and its rivals.While interconnection increases the size of the network available to consumers, in industries such as the banking industry, the introduction of price discrimination between affiliated and unaffiliated consumers reintroduces firm-level network economies by reducing compatibility within the shared network. This paper measures the impact of this incompatibility and finds significant effects on competition in the deposit market, welfare, and investment. It a lso briefly considers an alternative institutional structure in which provision of ATM and deposit services is separated.In the banking industry, the customers of one bank can use their ATM cards at ATMs owned byother banks, but the ATM owner may charge a fee called a surcharge. This can be interpreted aspartial incompatibility between components of a system comprised of ATM cards (bank affiliation)and ATMs. Analogous to the strong complementary relationships between CPUs and peripheralsor VCRs and video tapes, ATM cards and ATMs form complementary components of a system thatallows consumers to perform transactions on their bank accounts.Consumers can choose variouscombinations of these complementary goods, but the compatibility is only partial since there is acost associated with use of a foreign ATM, that is, an ATM not owned by the consumerââ¬â¢s bank. There is a sizeable theoretical literature on compatibility in industries with network externalitiesor complementary component s. This literature predicts that incentives for compatibility differacross firms and will be smaller for firms with larger networks, since these firms lose the competitive advantage their network size confers under incompatibility.The effects on consumer surplus should differ depending on the distribution of consumer characteristics and the new price equilibrium that is reached. In turn, the effects of compatibility on price competition depend on a number of factors. In the banking industry, while partial incompatibility achieved through surcharging should theoretically soften price competition in the deposit market by making an increase in deposit. This paper will focus on the types of ATM transactions that can be performed on any ATM within the shared network such as inquiries and cash withdrawals.Executive Summary ATM An automated teller machine (also known as an ATM or Cash Machine), is a computerized device that provides the customers of a financial institution with the ability to perform financial transactions without the need for a human clerk or bank teller. Crime at ATMââ¬â¢s has become a nationwide issue that faces not only customers, but also bank Operators. Security measures at banks can play a critical, contributory role in preventing attacks on customers.These measures are of paramount importance when considering vulnerabilities and causation in civil litigation and banks must meet certain standards in order to ensure a safe and secure banking environment for their customers. The Automated Teller machine is a terminal provided by bank or other financial institutions which enables the customer to withdraw cash to make a balance enquiry, to order a statement, to make a money transfer, or deposit cash. The ATMs are basically self-service banking terminals and are aimed at providing fast and convenient service to customers.Some of the new generations of ATMs are able to cash a check to the penny, dispense Travellerââ¬â¢scheques and postage stam ps, perform stock transfers, print discount coupons, issue phonecards, and even sell concert tickets. Customers are grateful for these ATM features but they are alsovery concerned with ATM crime and safety. Mission Key to Success Company Background 1. Statement of the Problems/Problem Definition/ Automatic Teller Machines (ATM) indicates the development of Information Technology in Banking sector.Two types of ATMs need to be addressed, one of which is the branch ATM, The other being the out of branch ATM. The branches will take care of the ATM located in Their respective branches, while the out of branch ATMs such as those located in department Store will be taken care by cash centers. Each cash center has ATMs under its responsibility. At VIT there are three ATMs out of which two are out of branch ATM() and one is branch ATM(). The major problem faced by these ATMs are the long queue of customers at the peak hours and then at the off peak hours the lack of customer entry.The number of customer are so large that many a times customer waits for more than half an hour to get his turn but at nights the ATMs remain idle that there are no customers to serve . Depending on the current capacity of each ATM, many alternative decisions can be made. Now the work process decision is made by operators. Thus,the problem of ATM facility is significant. In this study, methodology ââ¬Å"Simulating ATMsâ⬠is proposed in order to maximize efficiency Of banks to improve their customerââ¬â¢s service and increasing long term relationship with them And also to reduce the congestion at the ATM centre at peak hours.The process will show How much time a customer spends and give suggestion whether a new ATM is required or With the same resources the performance can be improved. This research will support the Banks in terms of decisionmakingfor reducing the waiting time of customers, by solving a Simulation model with the help of queuing theory. The technique of simulation has long been used by the designers and analysis in the physical Sciences and it promises to become an important tool for tackling the complicated problems Of managerial decision making.It is actually imitation of reality and when it is being put into Mathematical form it is called simulation. Generally, the main objective of simulation is to Minimize the managerial problem in terms of decision making and hence helps in reaching Solution with at most accuracy. Also it is comparatively free from mathematical solution, Hence can be easily understood by the operating personal and nontechnical managers. On the other hand queuing model is used to overcome the congestion of the traffic? This traffic Can be of any form.This model mainly used in situation where customers are involved, hence When it is being coupled with simulation it becomes very much conducive to get solution to Solve the problem related to customers. Therefore, these two models are used to understand The situation related to ATM waiting line and to find some alternative to overcome this Problem by suggesting certain alternatives. Automated Teller Machines (ATMs) provide banking services such as withdrawals, deposits, and transfers on a 24 hrs with 7days basis. Due to their convenience they are nowuniversal and are used by a diverse set of users located around the world.Despite this success, however, ATMs still suffer from a variety of problems. Since ATMs are used for banking, security is paramount. Personal banking information is highly sensitive and users are vulnerable while using ATMs. Keypads in particular have been exploited by criminals who have installed small cameras or touch-sensitive overlays, or in some cases have simply observed users as they have keyed in their pins. The physical security of users is also important. ATMs are open late at night but often have limited security.Users may feel anxiety and, in those cases, it is best that they complete their ATM operations as quickly as possibl e. In addition to security concerns, there are a number of known usability issues with current ATMs. For example, users may not know which card they have entered into the machine, and accidental key presses may trigger unintended operations. Similarly, ATM interfaces are often loosely-coupled with underlying functions and allow the users to perform illegal operations, only informing them after the fact of the inability of the system to carry out a given task.A good solution to both the usability and security issues will require further exploration of how ATMs operate. Ultimately, such a solution will include a reformulation of certain key ATM functions and novel technologies such as touch screens and web-based interfaces. 1. 1Problem Statement In most of the ATMs the major problem is waiting of customers in the queue for more Duration. Mainly the objective of ATM for bank is to keep away the customers from coming To bank and make the process easy for them to avoid the basic procedur e they do in bank.But As stated the problem which most ATM face is the long queue in front, but then when the Problem is only for a short while as rest of the time the ATM remains idle means adding to The operating cost. The problem is to determine whether only one machine is required to Fulfill the need or two more machines needed to be installed to give comfort to customer Which is really of short period of time. 1. 2 Problem Significance The cost of the installing an ATM machine accounts for a sizeable part of the total operating Cost of a company.Adding to it is cost of extra security guard who is needed to be placed There. But the customer satisfaction point of it is necessary to incur these expenses as Retaining them is more important, hence these cost are overshadowed by this fact. This Research will provide a robust problem solving technique for the realworld? Make a decision Related to reducing the ATM queuing problem to reduce operating cost. â⬠¢Problem Objective The o verall objective of the research is to develop a model to reduce the waiting time of Customers and the total cost related to ATM installation. Problem Constraints In this research, the researcher has focused on the Problem of waiting of customer in ATMs For long to undergo a simple transaction with the available ATM machine, also to know Whether another machine is required to reduce the traffic at the centers by keeping in mind The cost incurred in installing. Methodology Introduction to simulation and queuing It is the imitation of reality like laboratories in which numbers of experiments are performedon simulated models to determine the behavior of real system in true environments.The example cited above is of simulating the reality in the physical form, and are referred toas analogue simulation. For the complex and intricate problem of managerial decision Making, the analogue simulation may not be practicable, and actual experimentation with thesystem may not be uneconomical. Und er such circumstances, the complex system is Formulated into a mathematical model for which a computer programme is developed, and The problem is solved by using high speed electronic computer, and hence it is named as System simulation. Queuing theory has been applied to a variety of business situations.All situations are relatedto customer involvement. Generally, the customer expects a certain level of service, whereasthe firm provides service facility and tries to keep the costs minimum while proving therequired service. This widely used in manufacturing units. Here it helps in reducing theoverhead charges and the overall cost of manufacturing. Also used to know is the unit arrive, at regular or irregular intervals of time at a given point called the service point. General Analysis of the Project ATMs are used by all modern commercial banks and are found in cities around the world.Modern ATMs already address many human interaction concerns, but still suffer from a number of usabi lity and other issues. The following are seven important aspects to consider when attempting improving ATM interfaces: Security Issue ATMs act as electronic tellers, and security is always an important concern for users. Major security issues are already addressed in the modern ATM design. A password, or PIN number, is used to protect the information. After decades of use, ATMs have proven the effectiveness of this security policy.However, this approach may not be sufficient in the future. Mugging and PIN theft should be addressed in a new ATM system. Mature biometric technology may be a good candidate to provide additional security. Besides password protection, modern ATMs also include ââ¬Ëcard eatingââ¬â¢ features to provide customers with more security. However, instead of increasing customer security, this feature can in fact cause problems for authorized users due to misunderstanding or carelessness. This feature should be reviewed as part of a user-centered design proces s. FunctionalityATMs handle as many traditional teller operations as possible. Traditional ATMs implement most basic daily banking functions, such as deposit, withdrawals and balance checking. These functions are designed based on the performance limitations of computing and networking, which have changed rapidly over the course of the last few years. These limited functions may not be satisfactory by modern standards. The next-generation ATM should support the following features if possible: â⬠¢ Money transfer: transfer money from one bank account to another personââ¬â¢s bank account. Bill Payment: automatically pay bills. Although a valid feature is provided in internet banking right now, ideally ATMs would still provide these functions for users without internet access. â⬠¢ Other Electronic Finance Tools: Good examples could be electronic bank notes or electronic bank travel cheques. Usability Unlike some other electronic devices, ATMs should be useful to a wide-range of users and those users should be able to use the system with limited or no assistance. This aspect is critical to the new ATM design.Although these issues are already taken into consideration in the current ATM designs, evaluation may reveal that there is room for improvement in current systems. Theoretically, it is also possible that there is no perfect design once we review the usability requirements. We may have to provide a compromised solution to suit the majority. The following are some typical user stories for review: â⬠¢ ATMs currently allow users to insert different cards but do not display visual cues to identify which card was inserted. A displayed image would provide good feedback to prohibit accidental operations using the wrong card. The current key layouts, especially the function keys, are slightly different between different ATMs. A new standard high-resolution touch-screen would be preferable. â⬠¢ Not all current ATMs can support multiple-languages. Consi dering growing international trade and communication, multiple language support would be a very important feature. â⬠¢ The current deposit and withdrawal functions also need to be improved. For example, the standard process for putting multiple cheques into ATMs is confusing, and the ATM withdrawal function does not support bill selection based on the customerââ¬â¢s request. The new ATM should allow the user to easily access money across the world. Efficiency ATMs must be both easy to use and fast. The more time a user spends at an ATM, the more inconvenienced the user feels. Wait times also increase for other users. Clearly, this is an important issue to consider when designing an ATM system. Accessibility As ATMs are physical machines, their design must take accessibility concerns into account. Some good accessibility features can be found in current ATM design. For example, the ATM keyboard includes Braille support for the blind. Current ATM design does not do a good job o f protecting people from others peeking from behind. â⬠¢ The fixed height of ATMs can be inconvenient for some users. Threat & Affect ATMs should be attractive. Potentially, good looking ATMs could attract new users and make existing users more comfortable. For example, relaxing background music could relieve user anxiety during complex operations. There are three basic types of ATM attacks: â⬠¢ Attempts to steal a customerââ¬Ës bank card information; â⬠¢ Computer and Network attacks against ATMââ¬Ës to gather bank card information; â⬠¢ Physical attacks against the ATM.THEFT OF CUSTOMERââ¬ËS BANK CARD INFORMATION â⬠¢Card Skimming â⬠¢Fake ATM machines â⬠¢Card Trapping/Card Swapping â⬠¢Distraction theft or ââ¬Ëmanualââ¬â¢ skimming â⬠¢Shoulder Surfing â⬠¢Leaving transaction ââ¬ËLiveââ¬â¢ â⬠¢Cash trapping COMPUTER AND NETWORK ATTACKS â⬠¢Network attacks against ATMs â⬠¢Viruses and malicious software â⬠¢Phishing â⬠¢PIN cash-out attacks â⬠¢Utilizing a Fake PIN pad overlay â⬠¢PIN Interception PHYSICAL ATM ATTACKS â⬠¢Ram Raid Attacks â⬠¢Theft of ATMs â⬠¢Smash and Grab of ATMs â⬠¢Safe cutting/Safe Breaking â⬠¢Explosive Attacks Scope of the Project We should evaluate whether or not the ATM is helping to extend banking services.By mixing the web/mobile preauthorization transaction service with the traditional 24 hours with 7 days ATM service, service time can be improved and wait times reduced. Proposed Improvements Our initial meeting yielded many ideas for new ATM technologies that have the potential to improve user experience. We considered mobile phone interfaces, voice interfaces, refinements of physical button interfaces, high resolution touch screen interfaces, biometric identification techniques (finger print or retinal scan), and a web interface for pre-specifying ATM transactions.After a brief discussion of each of these ideas, we decided to talk in depth about the final three. The use of an advanced high resolution touch screen would not solve any problems in itself. but would allow for a more sophisticated user interface. The potential for increased screen space and detail could help address the need for a more intuitive layout, the issue of restricting input to acceptable dollar amounts, and multi-language support. It might also allow ATMs to perform some actions that are not currently possible such as displaying the customer's preferred name for each account and facilitating transfers to third party accounts.An advanced display could also be designed to restrict the viewing angle so that private information is less visible to malicious onlookers. One final advantage of a high resolution display is that it would allow for much more attention to aesthetics, and as Donald Norman tells us, ââ¬Å"attractive things work better. â⬠The main disadvantage of using a touch screen is that it may confuse users, and providing accessibi lity for the blind is more difficult than in cases where Braille codes can simply be added to keypads.The use of biometrics for identification would yield many benefits. The most obvious benefit of biometric technology is that it would increase the security of bank accounts, as a finger print is much harder to steal than a PIN. If the use of a finger print could eliminate the need for an ATM card entirely, it could drastically reduce time spent at the ATM, and it would eliminate the problem of inserting the wrong card. The idea we spent the most time on is a web interface to allow users to pre-specify ATM transactions.The general idea is that the customer can access the bank's website from a PC or mobile phone to input the operations that will be done at the ATM. For example, a user could specify that she wants to withdraw 360 ETB from her chequing account and 220 ETB from her savings account. She also has three cheques to deposit for 250. 35 ETB, 298. 70 ETB, and 329. 11ETB. She wa nts 100 ETB of the deposit to go into her sonââ¬â¢s account and the rest to go to her retirement account.When the user arrives at the ATM and identifies herself with a card and PIN or a fingerprint, the machine will display the options she selected earlier and ask if that is still what she wants to do. After selecting ââ¬Å"yes,â⬠she simply inserts the cheques into the machine and removes her cash. While the benefits of this idea may not be immediately apparent, and may not be significant for simple ATM usage, it has the potential to drastically improve the user experience under some circumstances. In the previous example, the user needed to perform many transactions with somewhat nusual amounts of money. If this were to be done at a standard ATM, it could take a very long time to navigate through the interface for each individual transaction. During this time, any number of distractions could occur, including a line of angry customers amassing behind the user or the user' s child suddenly beginning to cry. Under these circumstances, it would be easy for the user to enter an incorrect amount or even to forget one of the transactions completely. However, with the web site, all of the decisions would be made in the comfortable environment of the user's home or office.Besides helping the user to ensure that all transactions are executed properly, this web interface could cut down greatly on lines at ATMs, increasing customer satisfaction and physical security. Another scenario where this could be useful is for outdoor ATMs in bad weather. If the user drives to the ATM and then realizes that being outside would be unpleasant, she could access the web site through her mobile phone to pre set the transactions and minimize time spent outdoors. Such a radical departure from present ATM interactions is certainly not without drawbacks.One of the main issues is that not everybody has web access, especially through their mobile phones. The ATM would definitely ne ed to have a standard user interface in addition to web capabilities. The web site would also introduce security concerns with password attacks and network communication to the ATMs. Hopefully these problems have already been solved in the current implementation of online banking. Finally, as with any UI, poor design could cause this idea to become frustrating and useless. These preliminary ideas have been developed based on initial meetings and brainstorming.Further research and information gathering will lead to the refinement of our proposed system changes, and an iterative design process will allow us to develop a prototype of a highly improved, secure, accessible, and intuitive ATM system and extended web-based interface. Conclusion (Expected Output from the Project) The main purpose of this study is to develop an efficient procedure for ATM queuing Problem, which can be daily used by banks to reduce the waiting time of customers in the System. The queuing characteristics of cu stomers were observed and the researcher compared The process of customer behavior of different ATM services at VIT.It is concluded that the ATM service should introduce in menââ¬â¢s hostel (around ? thstudents strength stay in hostel) Will facilitate pulling more customers towards ATM service. The researcher suggested that the SBI can install a new ATM machine in menââ¬â¢s hostel in spite of high installation cost and thereby reduce the customer cost and service cost for attaining benefit in the long run. This will be helpful for commercial bank to sustain more potential customers in high competitive situations with other private banks.ATM provides financial services to an increasing segment of the population in many countries. Fingerprint scanning, continues to gain acceptance as a reliable identification and verification processes. This paper identifies a model for the modification of existing ATM systems to economically incorporate fingerprint scanning; and, outlines the a dvantages of using such system. It should be noted that the customers perception cannot be generalized as it was highly affected by the tradition/ culture of the user involves. Recommendation for Further StudySeveral aspects of waiting problem for the ATM that remained unsolved in this study will Form interesting topics for further study. The following recommendations are made for Further studies: It is observed that if a person is not well versed with ATM takes more time which is not Considered. Also many customers stand in the queue and leave which can be put into the consideration. â⬠¢ The time the workers take to feed the ATM with currency is not considered. â⬠¢ Out of stock situation can be considered. â⬠¢ On holidays mostly after exams the utility of ATM to be considered.The main limitation of the research due to time constraint it is observed with minimum sample, if sample size would have increased, the result obtained by both in simulation and queuing will coinci de. This study would not consider waiting cost and service cost due to non availability of original information. For future research, this study can be extended by considering the cost factors to find out the best ATM facility. ACKNOWLEDGMENT I wish to acknowledge ________________University and Wegagen Bank, Addis Ababa Ethiopia for their support in providing the various facilities utilized in the presentation of this paper.
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